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Royal Mail's retail compensation policy for loss - Royal Mail Group Ltd
Next working day after posting: 10 working days after due date 2nd class - stamp/meter/account (Including Royal Mail Signed For® sent as 2nd class), Online Postage: 3 working days after posting: 10 working days after due date Royal Mail Special Delivery Guaranteed by 1pm ® (not posted on account) On guaranteed date as per product specification
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Claims Centre - Royal Mail Group Ltd
Find out how to make a claim with Royal Mail and information on our compensation policies.
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My mail arrived damaged - what should I do? - Royal Mail Group Ltd
You will greatly reduce the chance of your item being damaged if you wrap it correctly. In the event of your item arriving damaged, we can help.
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Help Search Results - Personal Customers | Royal Mail Group Ltd
You can apply for a redirection online. Before you start you'll need: A Royal Mail online account. If you haven’t got one already, you can set one up as part of your application
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I've missed my delivery - what do I need to do? - Royal Mail Group Ltd
If we were unable to deliver an item to your address, we'll leave a 'something for you' card. This explains how to arrange a redelivery or collect your item.
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Click & Drop – Creating, processing and viewing your orders
Find help with creating, processing, viewing and editing orders
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Help Search Results - Personal Customers | Royal Mail Group Ltd
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Redirection Help Centre | Royal Mail Group Ltd
Your mail will go to the delivery office for your old address first, before it’s forwarded. This will add at least a day to its journey. If you’ve moved within the UK: we’ll forward your mail by 1st Class, unless it was sent by Special Delivery Guaranteed®. Items sent by this service will still require a signature, but guaranteed ...
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I need help with 'Change Your Delivery Options' - Royal Mail Group Ltd
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When does mail get collected from postboxes? - Royal Mail Group Ltd
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